Healthcare & Life Sciences
Patient Intake Automation Across a Multi-Location Provider
Digitizing patient intake and connecting it to the existing EHR to cut check-in time and eliminate duplicate data entry.
Healthcare & Life SciencesA multi-location healthcare provider
Client details anonymized for confidentiality.
The challenge
Patients filled out paperwork by hand at every visit, and front-desk staff re-entered that same information into the practice's systems, one location at a time.
- Long check-in times were a recurring source of patient complaints across locations.
- Manual data entry introduced errors that showed up later in billing and records.
- Each location kept slightly different intake formats, making it hard to standardize reporting.
The solution
We built a digital intake platform that patients complete before arriving, with automated document processing feeding directly into the existing EHR.
- Designed a single, standardized digital intake flow used consistently across every location.
- Built document processing automation to extract and validate insurance and identification details automatically.
- Integrated directly with the provider's existing EHR system rather than introducing a separate record store.
Technologies
Tools we build with
PythonFastAPIReactPostgreSQLAWSHL7/FHIR
Results
The outcome
Front-desk teams reported a noticeably calmer check-in process within weeks of rollout, and duplicate data entry across locations was eliminated entirely.
-60%
Check-in time
Eliminated
Duplicate data entry
100%
Locations standardized
Client details anonymized for confidentiality. Figures reflect the representative outcomes this type of engagement targets.
Preview
Product screenshots
This project was built as part of our
AI AutomationReliable AI-powered automation for repetitive workflows, document processing, and internal operations.
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